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- Xero verify authenticator app desktop
This article is for everyone who uses Xero. When setting up MFA, you can install the authenticator app on your computer, but it works best if you use your smartphone instead. Multi-factor authentication MFA provides a second layer of security that stops anyone else accessing your Xero account, even if they know your password. For security reasons, we recommend you install the authenticator app on a different device to the one you use to access Xero. This is especially important if you share the device you use to access Xero with others.
To avoid this, we recommend installing the authenticator app on your smartphone or tablet. You can use an authenticator app of your choice but we recommend Xero Verify.
It's the only app using push notifications to log in to Xero. With push notifications, a message pops up on your smartphone or tablet. Xero Verify only sends notifications when you're logging in to Xero. If you don't have a smartphone, or can't use your smartphone for MFA, you can install an authenticator app such as Authy Authy website , to your laptop or desktop computer.
To set up MFA you'll need to access your Xero organisation using a web browser. You can't set up MFA using the Xero mobile app. Follow the steps in Xero to add your Xero account to the app. Add a backup email address, then click Continue. Your answers can only contain letters or numbers, and not any symbols or special characters. While logged in to Xero, click your initials or profile image at the top right of the screen, then select Account.
They also need to be five or more characters. You're now set up to use MFA next time you log into Xero. If you can't install apps on your work computer yourself, ask your IT team to install an authenticator app for you, either on your computer or your organisation's server. There are a number of authenticator apps available, such as our recommended app Authy. Alternatively, you can use the steps below to do this.
Click Set up multi-factor authentication to get started. If you're not yet required to set up MFA but want to get started, do this while you're logged in. Click your initials or profile image at the top right of the screen and select Account. Under Additional Security , next to Multi-factor authentication , click Set up. This will take you to the start of the MFA process. When prompted to choose an authenticator app, select Use my own app.
In a separate tab on your web browser, go to the Authy website and follow the steps to download Authy to your desktop. When you enter a phone number, you can select how you receive the verification code. Then, enter the code to get into Authy.
Add Xero as an account within Authy. To find the code or key, return to Xero and click Can't scan the QR code? Enter a setup key instead. Next to Setup Key , click Copy. Go back to the Authy app, click on the plus icon to add an account. Paste the code or key and click Add Account.
As Xero doesn't appear on the options to choose from, we need to create it. Select one of the options, for example Generic Blue , then to rename it type 'Xero' in the Account Name field at the top of the screen. Select 6-digit as the token length, and click Save.
Once Authy is generating codes, return to Xero and click Enter Code. Enter the six digit code from the Authy app and click Confirm. Ask our community of customers, accountants and bookkeepers.
Skip to main content Search icon Search Xero Central. Overview Set up multi-factor authentication MFA by installing an authenticator app on your mobile device, and following the steps in Xero to complete the process. We recommend installing the Xero Verify authenticator app so you can receive push notifications for quick and easy authentication. Types of authenticator app and notifications Multi-factor authentication MFA provides a second layer of security that stops anyone else accessing your Xero account, even if they know your password.
You should never share passwords with others. An authenticator app installed on a smartphone, device or computer with an internet connection. Access to your Xero organisation with a web browser. A backup email address, which is different to the one you use to log in to Xero. You can choose security questions and answers instead of a backup email address. Learn more about MFA in our other support article on this topic. Go to the Xero login screen. Enter your email address and password, then click Log in.
Click Set up multi-factor authentication. Choose an authenticator app. To use push notifications, select Xero Verify. Next to Multi-factor authentication , click Set up. What's next? If you have any trouble setting up MFA or logging in once it's set up, check our troubleshooting tips. Any time you're logged in, you can manage your MFA settings. Still have questions? Start a discussion Ask our community of customers, accountants and bookkeepers.
Contact Xero support Raise a case with our support team.
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